Why QMU?

QMU has a long-standing track record of delivering postgraduate courses in the area of governance, justice and public management. We are particularly well suited to providing education and research in this field at QMU as our vision and values as an institution emphasise the importance of social justice.

We currently offer a PgCert Dispute Resolution and a new MSc Public Sociology.

Our innovative PgCert Dispute Resolution, delivered by online (distance) learning, is hosted by our Consumer Dispute Resolution Centre. The course gives those with a strong interest in dispute resolution a deep understanding of both theory and practice in this crucial area. The course provides tailored and flexible learning for professionals seeking to deepen and widen their skills and knowledge of disputes and how they are resolved. The Consumer Dispute Resolution Centre is formed of a highly experienced team of dispute resolution professionals and academics who have delivered professional development courses to organisations across the UK and internationally.

Our MSc Public Sociology is about understanding society and how to bring about change. This course is aimed at sociology graduates who are looking to specialise in public sociology as well as people engaged in community work, social welfare, public engagement or campaigns who would like to learn how sociological theory and research can meaningfully contribute to their work. The course draws on our academics’ extensive work with NGOs, and with humanitarian and community groups, in the UK and overseas.

Our courses are professionally relevant. We use guest speakers, external consultants and experienced professionals alongside research-active academics to ensure our content is context-driven and practice-orientated. Our philosophy as an institution emphasises student support and our relatively small size means that we can develop strong working relationships with all our students.


Our staff are deeply involved in research ensuring that course content is up to date. You will be taught by active researchers in their own right, some of whom have recently completed their doctoral studies and others who are publishing in mainstream academic journals. Such engagement is key to the relevance of our courses, and helps equip staff and students with the background to make intelligent decisions about their future. You will also have contact with our growing number of PhD students as you progress through your dissertation, and those students who choose further study at master’s or doctoral level are able to develop these interests further.


Dispute resolution is a growth industry – the UK Government alone spends an estimated £1.5 billion a year on resolving disputes with citizens. With more and more people employed in dispute resolution roles, the PgCert Dispute Resolution will help you become a leader in the field.

According to Scottish Council for Voluntary Organisations, the third sector workforce in Scotland is comparable in size to that of the NHS, meaning there are a wide range of opportunities for Public Sociology graduates seeking to make a difference in community work, campaigning and public engagement.

Our approach to teaching and learning

Our courses are designed to enable students who are full-time professionals to study on a part-time basis. The PgCert Dispute Resolution is delivered via online (distance) learning. With the new MSc Public Sociology, wherever possible, teaching will be take place over no more than two days per week, and the course can be studied full-time or part-time.




Find out more information on how to apply for a course at QMU.

Dispute Resolution and Public Sociology